COVID-19
As we move into high levels of alert we have been requested to radically change the way we provide services to minimise the risks of community spread of this disease.
As of Monday 23rd March the following will apply;
Please do not come into the practice without phoning us first.
We will be deferring all non-essential appointments at the practice until further notice. However, we now offer video, telephone and email consultations through the H365 on-line portal, and by telephone. Usual charges will apply. If you have an email you can register for the portal at no charge - please phone reception to register.
Every day, we will triage all requests for appointments in order to help us manage patient visits and keep everyone as safe as possible from exposure to infection. Be assured that if you need to be seen at the practice you can be. We need to reduce visits to essential ones only to minimise the risk to you. However, many services can be provided without seeing us face to face during the pandemic, and the triage clinician will be able to make the decision with you about the best options for care.
To minimise foot traffic into the practice all scripts and lab forms will be faxed or emailed. We have removed the fax fee as have the local pharmacies. To request repeat scripts please advise our reception team and allow 24 hours for these to be taken down or faxed to the pharmacy. Please also allow at least 48 hours for the pharmacy to prepare the medications for you.
For up to date reliable information please go to
www.health.govt.nz
We will keep this page updated with any changes. In the meantime please stay at home, follow all the advice from the Ministry of Health and the Government and phone us if you need us !
You might find this link useful to explain transmission of Covid-19
https://www.washingtonpost.com/graphics/2020/world/corona-simulator/
As we move into high levels of alert we have been requested to radically change the way we provide services to minimise the risks of community spread of this disease.
As of Monday 23rd March the following will apply;
Please do not come into the practice without phoning us first.
We will be deferring all non-essential appointments at the practice until further notice. However, we now offer video, telephone and email consultations through the H365 on-line portal, and by telephone. Usual charges will apply. If you have an email you can register for the portal at no charge - please phone reception to register.
Every day, we will triage all requests for appointments in order to help us manage patient visits and keep everyone as safe as possible from exposure to infection. Be assured that if you need to be seen at the practice you can be. We need to reduce visits to essential ones only to minimise the risk to you. However, many services can be provided without seeing us face to face during the pandemic, and the triage clinician will be able to make the decision with you about the best options for care.
To minimise foot traffic into the practice all scripts and lab forms will be faxed or emailed. We have removed the fax fee as have the local pharmacies. To request repeat scripts please advise our reception team and allow 24 hours for these to be taken down or faxed to the pharmacy. Please also allow at least 48 hours for the pharmacy to prepare the medications for you.
For up to date reliable information please go to
www.health.govt.nz
We will keep this page updated with any changes. In the meantime please stay at home, follow all the advice from the Ministry of Health and the Government and phone us if you need us !
You might find this link useful to explain transmission of Covid-19
https://www.washingtonpost.com/graphics/2020/world/corona-simulator/
